What is
Robotics Process Automation (RPA) ?
Robotic Process Automation (RPA) allows companies to automate tasks on their computer systems (Office, email response, accounting software, CRM...). Robotic automation interacts with the existing IT architecture without any complex "system integration".
Robotic
process automation
RPA can be used to automate workflows, infrastructure, and back-office processes that require a significant amount of effort. These software bots can interact with an internal application, a website, a user portal, and so on. RPA is software that runs on a computer, laptop, or end-user mobile device. It is a sequence of commands executed by robots under a defined set of business rules.
The main objective of the
RPA
The main objective of RPA is to eliminate tedious and time-consuming tasks by implementing virtual workforces without the need for development or direct access to application databases.
Application examples
Travel and logistics
Ticket booking, passenger details, accounting.
Insurance
Claims processing. Premium and reimbursement information.
Telecommunications
Service order management. Quality reporting.
Human Resources
New employee registration and compliance verification. Payroll and compensation process. Hiring of pre-selected candidates.
Healthcare
Patient registration. Invoicing.
Commerce
Sending purchase orders to suppliers. Sales reports.
Banking and financial services
Card activation. Fraud claims. Customer onboarding.
